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FAQ
Home » FAQ
PRODUCTS |
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What is the best way to find the product I am looking for?
Use the search function in our website to locate your product. Alternatively you can look for the listings in your product category
How do I know if a product is available?
Product availability is updated frequently. However, in case there is a problem we will get in touch with you by email or telephone with an expected availability and delivery time for your order.
What is your pricing policy?
Our prices are among the lowest available on the web. We would be interested in getting feedback from you on this subject

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GENERAL |
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How do I get Sales and Product Support?
First go through the FAQ's to see if you ind an answer to your question. You will also find valuable information under the ???Payment Options??? and the Shipping and Returns??? section. You may also contact us by any one of the following methods:
Click on Live Help for an interactive chat session
Send Us an e-mail at
Call us by telephone:
Product Support - +91 9982207007

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ORDERS |
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How do I place an order?
You can place your order online on our website.
Or you may call us on 09982207007
How can I follow up on the order?
After the order is placed, we confirm it by email. You can find out the status order by clicking on the link given in your email.
How do I obtain a copy of my invoice?
The invoice is now found along with your order.
Do you deliver to the foreign countries?
Yes we do deliver Internationally.

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DELIVERY |
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During what hours of the day can I expect delivery?
Deliveries are made during office hours 9am ??? 6pm.
Will I be informed of the exact time of delivery?
The couriers deliver during office hours and for more specific details you can contact the courier company directly.
What happens if I am not at my delivery address at the time of delivery?
The courier will leave you a delivery card for you to contact them in order to re-arrange delivery.
Do I have to sign for the parcel personally, or can someone else sign for it?
People in your household can sign for the parcel but they will be asked for some proof of identification.
What is Octroi and who pays for it?
Octroi is a tax collected by the Government for goods entering in the metros city limits. An Octroi charge has to be borne by the buyer. Such a charge will be collected on delivery by the courier person. Please note not all cities have such a charge.

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WARRANTY AND SERVICE |
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Can I return the product if I am not happy with it?
No goods once sold cannot be returned or exchanged.
What kind of warranty do you offer?
All products are covered by the manufacturer's 12-month warranty unless otherwise stated.
Where can I take my product to get waranty repairs or service done?
Most of our products are covered by the manufacturwrs warranty and can be serviced at their respective manufacturwr's service center.

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